The Mosquito
Small frictions that add up fast.
Medium findings are rarely dramatic on their own, but in aggregate they create tiring journeys and silent drop-off.
Small but frequent
Each issue feels minor, but users encounter many in a single flow.
Cognitive drag
People spend effort decoding the UI instead of completing the task.
Quiet abandonment
Users leave without reporting because no single bug seems critical.
Compounding effect
Twenty small frictions can feel worse than one obvious blocker.